Privacy Policy

This Privacy Policy explains how DIAL ERP TECHNOLOGIES LIMITED ("we", "us", "our") collects, uses, and protects personal information when you use GharHiGhar.com (the "Platform"), owned and operated by DIAL ERP TECHNOLOGIES LIMITED.

By using the Platform, you consent to the practices described in this policy.

2.1 Information You Provide

We may collect:

• Name and contact details
• Email address and phone number
• Property or project details submitted in listings
• Any information you provide through contact forms or inquiries
• Identity documents for verification purposes

2.2 Automatically Collected Information

We may collect non-personal information such as:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on the Platform
• Cookies and similar tracking technologies
• Search queries and filters used on the Platform

We use your information to:

• Display property and project listings relevant to your search
• Respond to inquiries and connect buyers, sellers, and renters
• Improve Platform functionality and user experience
• Send property alerts, newsletters, and promotional communications (with consent)
• Ensure compliance with legal requirements and prevent fraud

We do not sell your personal data to third parties.

We may share information with:

• Real estate agents and property owners relevant to your inquiry
• Service providers who assist in operating the Platform (hosting, analytics, payment gateways)
• Government or legal authorities when required by applicable law
• Business partners with your prior consent

All third parties are contractually obligated to maintain the confidentiality of your information.

We do not independently verify all user-submitted data or public data retrieved from RERA or other government sources. Users are solely responsible for verifying any property information before acting upon it. GharHiGhar.com makes no guarantees as to the accuracy, completeness, or timeliness of listed properties.

We use cookies and similar technologies to improve user experience, remember preferences, and analyze Platform traffic. You may disable cookies through your browser settings, but some features of the Platform may not function properly if you do so.

We implement reasonable technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no system can guarantee absolute security, and you use the Platform at your own risk.

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law. When data is no longer required, it is securely deleted or anonymized.

Under the Digital Personal Data Protection Act, 2023 (India), you have the right to:

• Access your personal data held by us
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Withdraw consent at any time
• Raise grievances with our Grievance Officer
• Nominate a representative for data-related matters

Requests can be sent to: info@gharhighar.com

If you have concerns about how your data is handled, please contact:

The Platform may contain links to external websites, including RERA portals, government databases, or partner sites. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before sharing any personal information.

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. The updated version will be posted on this page with a revised "Last Updated" date. Continued use of the Platform after changes constitutes your acceptance of the updated policy.

For privacy-related queries, please contact: